Carmen Valerino
------------------------------------------------------------------------------------------------(H) 315-218-7311, (C) 315-289-2179,
Objective
To acquire a position in the human resources field for which my experiences in hiring, staff recruiting and retention will assist in making an immediate positive impact in a human resources position.
Work Experience
Head Server/Server (08/19/2004 – 04/10/2011)
*specialize in Italian eclectic cuisine *serving lunch/dinner offerings seven days a week; accommodating up to 125 guests and managed 20 associates. *offered superior service in addition to regular guests with banquet/catering clients *configured server station charts to assure high degree of cost efficient customer service; focused on customer problem-identification and resolution
Last Employer: Twin Trees Too!
Contact Person: Mike Poirer
Responsibilities: *writing of the weekly schedule *All banquet mgmt. duties *in charge of all duties in the hiring process *inventory control/ordering *customer satisfaction *working supervisor/ *communication with associates in understanding and compliance with all employee handbook guidelines
Server (08/12/1997 – 08/16/2004)
* aided in provided outstanding customer service to all clients *ordering/inventory control *waiting tables *customer complaints *food/prep
Last Employer: Luigi's Restaurant
Contact Person: Louis Savastino
Responsibilities: *customer service *waiting tables *food/prep
Accomplishments: Food critic Review; extremely positive; refered to as a Seasoned Pro.
Education
Establishment: Oswego State
Degree: B.A. in Childhood Edu.
Education Period: 01/15/2007 - 05/23/2009
Speciality: English
Average Grade: 3.9
Establishment: Onondaga Community College
Degree: Humanities
Education Period: 01/17/2005 - 12/14/2007
Average Grade: 3.2
Details: Conflict mgt. course taken
Skills
*communication specialist *conflict mgmt.
Additional Information
Honors: recognized two consecutive years in ''Who's Who of American College Students"
Interests
Creative interest along with thinking outside the box.