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Carmen Valerino

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216 Westfall Drive, Syracuse, New York, 13219, United States

(H) 315-218-7311, (C) 315-289-2179,

Objective

To acquire a position in the human resources field for which my experiences in hiring, staff recruiting and retention will assist in making an immediate positive impact in a human resources position.


Work Experience

Head Server/Server (08/19/2004 – 04/10/2011)

*specialize in Italian eclectic cuisine *serving lunch/dinner offerings seven days a week; accommodating up to 125 guests and managed 20 associates. *offered superior service in addition to regular guests with banquet/catering clients *configured server station charts to assure high degree of cost efficient customer service; focused on customer problem-identification and resolution

Last Employer: Twin Trees Too!

Contact Person: Mike Poirer

Responsibilities: *writing of the weekly schedule *All banquet mgmt. duties *in charge of all duties in the hiring process *inventory control/ordering *customer satisfaction *working supervisor/ *communication with associates in understanding and compliance with all employee handbook guidelines

Server (08/12/1997 – 08/16/2004)

* aided in provided outstanding customer service to all clients *ordering/inventory control *waiting tables *customer complaints *food/prep

Last Employer: Luigi's Restaurant

Contact Person: Louis Savastino

Responsibilities: *customer service *waiting tables *food/prep

Accomplishments: Food critic Review; extremely positive; refered to as a Seasoned Pro.

Education

Establishment: Oswego State

Degree: B.A. in Childhood Edu.

Education Period: 01/15/2007 - 05/23/2009

Speciality: English

Average Grade: 3.9

Establishment: Onondaga Community College

Degree: Humanities

Education Period: 01/17/2005 - 12/14/2007

Average Grade: 3.2

Details: Conflict mgt. course taken

Skills

*communication specialist *conflict mgmt.

Additional Information

Honors: recognized two consecutive years in ''Who's Who of American College Students"

Interests

Creative interest along with thinking outside the box.