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Keri Irish

21401 Highway 30, Twin Falls, ID, 83301, United States

(C) 208-539-0552,


Seeking an office management position with leadership responsibilities including problem solving, planning, organizing and managing budgets.

Work Experience

AES Call Director (01/01/2009 – 06/30/2009)

Last Employer: Dell, Inc

Contact Person: Jeffrey

Responsibilities: Answer incoming calls with the upmost customer service, directing the caller to the appropiate service technician.

Accomplishments: Accomplished Team Mentor in the short time I was there.

Kitchen Supervisor (09/19/2006 – 01/12/2009)

Last Employer: Cedar Lanes

Contact Person: Tracey Ridgeway 208-326-5903

Responsibilities: provide outstanding customer service, cook and clean. Train and over see kitchen staff. Do weekly food and beverage orders, including Food Services of America. Write weekly schedule for employees. Maintain quality control and product knowledge.

Patient Financial Service Rep (06/14/1999 – 06/23/2008)

Last Employer: St. Luke's Magic Valley

Contact Person: Human Resources 208-737-2000

Responsibilities: Analyze patient accounts and return over payments. Medicare Northwest quarterly credit report. Insurance followup, Insurnace billing, and self pay collections.

Accomplishments: I was responsible for decreasing the overall credit balance from over $100,000 to $500,000.

Store Manager (07/20/2009 – Present)

Last Employer: Magic Valley Subway, Inc

Contact Person: Julie Emery 208-420-5852

Responsibilities: Manage the store appearance, maintanence, and atmosphere. Provides leadership and models behavior that are genuine, friendly, timely, accurate and customer-focused. Consistently controls store costs by ensuring standards are followed and carried out on shifts. Motivates, teaches, and develops team by setting appropriate development goals and providing performance feedback. Utilizes management, information tools, reports, and other information to analyze store performance, to help improve operational and financial perfomance. Control weekly food and labor costs.

Accomplishments: July 2010, for 4 straight weeks I received the highest sales ever award for my store.


Establishment: Puyallup High School

Education Period: 09/04/1992 - 06/04/1994

Speciality: Core Classes

Average Grade: C

Details: took basic classes along with 2 years of Spanish


10 plus years outstanding customer service. Make good deadlines with responsibilites. Leadership and motivational skills. Planning and organization, along with initiative.

Computer Skills: Proficient with most computer applications.

Foreign Language Skills: Some understanding of Spanish


I serve on the Board of Directors for Crisis Center of Magic Valley, in which I am the fundraising chairperson.  I love to volunteer for non-profit organizations.  I am a kind, sincere person so I am always willing to help those in need.