Keyia Jordan
------------------------------------------------------------------------------------------------(H) 803-798-2562, (C) 803-727-2093,
Objective
Seeking an interesting position with a growing company which will make use of my marketing, organizational and interpersonal skills.
Work Experience
Hostess/ Server (02/07/2011 – Present)
Scheduling private dinner and party reservations. Efficiently customizing table and space arrangements to fit the requirements of reserved and non reserved parties. Effectively communicating with customers to ensure quality service.
Last Employer: Mac's On Main
Contact Person: Barry Walker
Accomplishments: Consistantly maintaining a high standard of excellence in high volume atmosphere.
Telemarketer/ Appointment Setter (08/23/2010 – 03/07/2011)
Responsible for making outbound calls to prospective members offering special promotions, gifts, etc. Sending mailing invitations to potential clients/members for showroom tours and presentations. Scheduling appointments for guests to visit and tour showroom. Kept and maintained records of prospective members.
Last Employer: Uniway of Columbia
Contact Person: Daniel Moore 803-727-4524
Accomplishments: Productively worked with a team to meet monthly quotas while providing excellent customer service reprensentation.
Call Center Agent (03/12/2007 – 06/21/2010)
Acted as an informational agent for incoming phone calls assisting customers with directory service for business and residential phone and address information. Resolved customer complaints. Provided excellent customer service.
Last Employer: Excell Communications
Contact Person: Chester Holly
Accomplishments: Provided excellent customer service. Received honorary reward for quality assurance.
Automated Data Processor (12/05/2005 – 01/08/2007)
Operated keyboard and other data entry device to enter data into computer. Entered alphabetic, numeric and symbolic data from source documents into computer. Compared data entered with source documents, and re-entered data in verification format on screen to detect errors. Compiled, sorted and verified accuracy of data to be entered. Kept records of worked completed.
Last Employer: ADP
Contact Person: Margeret Person
Accomplishments: Maintained high levels of quality assurance.
Education
Establishment: Tallahasse School of Cosmetology
Education Period: 03/12/2007 - 06/16/2008
Speciality: Cosmetology Certification
Establishment: Tallahasse Community College
Degree: Business Management
Education Period: 01/09/2006 - 08/07/2006
Establishment: Florence Darlington Technical College
Degree: Business Administration
Education Period: 08/20/2001 - 05/13/2002
Establishment: Darlington High School
Degree: Diploma
Education Period: 08/25/1997 - 05/08/2000
Skills
Excellent leadership, organizational and interpersonal skills.
Computer Skills: Proficient Excel and Word skills.
Foreign Language Skills: Have desire to learn Spanish more fluently.
Additional Information
Skills obtained and applied from prior and previous work experience will help me to succeed and become a valuable asset to your company.
Conferences or Courses: Participated as lead/ guest speaker at speaking engagements and seminars regarding women and youth empowerment. Acted as assistant for CEO/ President of image consulting agency.
Certifications or Licensures: Business Education Certification Cosmetology Certification Chavol Image Consulting
Interests
Actively involved in church activities and functions.
Health conscious and enjoy physical activities and exercise.