Laisa Anderson
Address: 73 south 400 east #9
City: Salt Lake City
State: Utah
Zip: 84111
Country: United States
objective
Highly accomplished individual with diverse experience, preparing to transition from a management position within the retail industry to excel in the health care and social services field. Professional alignment within the field will benefit from my strong sense of urgency, attention to detail, commitment to creating a positive and professional atmosphere, that will compliment optimal customer care, service, and communication.
Work Experience
Assistant Manager (09/01/2002 – Present)
Assistant Manager in a fast pace, high volume store in the retail industry. Adapted to the needs of the business in both California and Utah markets. Gap in employment from 5/1/2008-3/1/2010
Last Employer: The Children's Place
Contact Person: Dana Davis
Responsibilities: Exceptionally communicated and disaplined company policies while adapting to the daily changes made in a fast paced industry. Identified the needs of the buisiness, staffed and planned accordingly to maximize time management. Ensured that payroll goals, merchandising demands, and employee complience were adheared to. Trained and guided employees to reach desired potential. Encouraged open communication and conflict dispute resolution. Led by example with exceptional customer service and care. Remained positive and confident in my position of leadership regardless of how stressful or demanding the situation.
Dancer, Entertainer
Last Employer: Holland America Line
Education
Establishment: University Of Utah
Degree: Bachelor of Science in the field of Psychology
Education Period: 05/28/2004 - 05/28/2007
Average Grade: 3.0
Skills
Strong communication skills. ∎Promoted products and services; initiated sales. ∎Established and improved customer relationships and client loyalty. ∎Addressed customer inquires; proposed solutions, delivered information, and provided guidance. Management Skills ∎Trained, supervised, and evaluated staff members. ∎Oversaw Delivery of Execution, trained, implemented plans and goals, evaluated successes and failures within the division.
Computer Skills: Proficient in Microsoft Word, Excel, PowerPoint, and all Internet functions.