Mandy Kienzel
Address: 2430 Nw Military Hwy, Apt. 2906
City: San Antonio
State: TX
Zip: 78231
Country: United States
objective
To obtain a position that will allow me to utilize my management skills and give me the ability to grow with the corporation.
Work Experience
Shipping/Packing (10/01/2009 – 01/19/2010)
Last Employer: Integrity Staffing
Contact Person: Jason Beil
Responsibilities: Warehouse work requiring picking and packing all outgoing orders from Amazon.Com. Must maintain a 185 items per hour rate, I consistently was above 200 per hour.
Accomplishments: Was offered a full time position within Amazaon.Com and was promoted from gift wrapping to shipping/packing.
Self-Employed (01/01/2001 – Present)
Last Employer: Self
Contact Person: Mandy Kienzel
Responsibilities: Computer programming for alarm dealers. Program their individual receivers and alarm systems to dial into the central station.
Accomplishments: Hold 12 certifications within the alarm industry, the National Burglary and Fire Alarm Association and the Security Industry of America.
Central Station Manager (01/08/2001 – 05/12/2003)
Last Employer: SentryNet
Contact Person: Harry Rossmoine0 210-452-1427
Responsibilities: Oversee all aspects of the central station. Responsible for hiring and training all new operators. Handled all customer and dealer relations, as well as making decisions on software and purchasing of equipment.
Accomplishments: Implemented new software and the change over which eventually saved the company several thousand dollars and month and hours of time. Trained all operators in their Greenville, MS location.
Central Station Supervisor (12/06/1993 – 12/23/2001)
Last Employer: CDS, Inc.
Contact Person: Charles Kienzel 941-545-3064
Responsibilities: Hiring and training of all operators. Handled accounts payable. Sales and promotion of the company. Oversaw payroll and human resources.
Accomplishments: Promoted from central station operator to supervisor within 1 year. Brought in over 30 new dealers which accounted for approximately 100,00 accounts. Secretary of the Alarm Association.
Education
Establishment: Ohio Dominican College
Degree: Computer Science/English Literature
Education Period: 09/01/1986 - 01/29/1988
Average Grade: 3.4
Details: Dean's list both years.
Establishment: National Burglary and Fire Alarm Association
Degree: Electronics
Education Period: 01/19/1995 - 03/03/1995
Average Grade: 98%
Details: Certified Level I and Level II electrician.
Establishment: Security Industry of America
Degree: Central Station Trainer
Education Period: 01/01/2001 - 01/01/2002
Average Grade: 100
Details: Certified instructor for central station operators and 911 training.
Skills
Management and training. All aspects of human resources and payroll. Typing approimately 90 wpm.
Computer Skills: Knowledgeable in C++ programming, DICE, Visual Basics and Windows.
Additional Information
Professional Membership: National Burglary and Fire Alarm Association, Bradenton Alarm Association and the Security Industry of America.
Certifications or Licensures: Level I and II electrician, alarm installation, central station trainer and certified operator. 911 training.
Interests
Certified volunterr for HOSPICE.