Mark Brown
Address: 3305 20 Street SW
City: Calgary
State: Alberta
Country: Canada
objective
Seeking a position with an airline where the status quo is no longer acceptable and change through people skills, process management and financial controls are demanded. The development of a highly engaged work force to achieve results would match my skills and track record.
Work Experience
Director, Airport Operations (10/27/2004 – Present)
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Last Employer: WestJet
Responsibilities: Responsible for 68 airports across Canada, United States, Mexico and the Caribbean. Budget responsibility of $350 million, 1800 employees, Operational performance and employee engagement.
Accomplishments: 1. On Time performance 95% 2. Bagagge ratio 2.95 3. Employee engagement scores highest in company. 4. Top employer in Canada 5. Canadian business culture hall of fame
Education
Establishment: Wilfrid Laurier University
Degree: Bachelor of Arts
Education Period: 09/27/1974 - 06/27/1977
Speciality: Psychology
Average Grade: B+
Details: Major in Psycology, minor in Business
Skills
Six Sigma Black Belt (GE) 2004 Process Management training 1992 Quality Auditing 1991