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Michaelle Trujillo

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1540 Xavier Street, Denver, Colorado, 80219, United States

(C) 720-495-9253,

Objective

Motivated food serving professional with 15+ years food and beverage experience in casual and fine dining.


Work Experience

Receptionist (12/02/2009 – 09/30/2010)

Last Employer: Duran

Contact Person: Jana Spanuzzi/720-962-0149

Responsibilities: Achieved high customer satisfaction for booking appointments. Consistently recognized by management for providing superior customer service. Resolved guest complaints.

Food Server~Certified Server Trainer (08/10/2007 – 06/30/2008)

Last Employer: Bubba Gump Shrimp Company

Contact Person: Miguel/303-623-4867

Responsibilities: Collaborated with other trainers to ensure the delivery of efficient, high-quality service. Consistently recognized by management for providing superior customer service. Provided coaching, mentoring, and consultation to staff to enhance staff development. Resolved guest complaints. Created repeat business by developing long-term relationships with regular customers.

Food Server (12/29/2005 – 05/16/2007)

Last Employer: Misty's Restaurant

Contact Person: Lisa McMeen/402-466-8424

Responsibilities: Food Server, cross-trained for cocktail, banquets, and bar tending. Contributed to the team to create a successful atmosphere.

Education

Establishment: Everett College

Degree: Associates

Education Period: 01/01/2003 - 05/30/2005

Speciality: Criminal Justice

Average Grade: 3.9

Details: Graduated Magna Cum Laude, Credited with the President's List for six of seven quarters. Additional training: CERT trained (Citizen Emergency Response Training) through Adams County, (NRP) National Security Response Plan, tested in National Security procedures and policies.

Skills

Advanced interpersonal skills~Relationship/team building~ Fast learning~Commitment to quality and service~Familiar with proper food and beverage handling procedures~CPR certified~Strong communication skills~Customer friendly~Excellent organization and coordinating skills~Extensive cash management experience~Training staff~Problem resolution