Modassar Mohammad
objective
To obtain a position where my abilities are fully utilized in customer service or administration. Motivated to accomplish goals, reach and exceed set targets.
Work Experience
Call Center Representative (01/01/2009 – 01/01/2010)
Business Department escalation department. Consumer Client Care.
Last Employer: Bell Mobility
Contact Person: Shawn M. (416) 577-8872
Responsibilities: Handle corporate accounts in accordance to providing resolutions on set plans and rates. High up selling ratio call to hour. All inbound account handling.
Accomplishments: top 10 sales all incoming calls in first month on job. Maintained through out the course of full year.
Education
Establishment: West Humber Collegiate Institute Toronto, Ontario
Degree: High School Diploma
Education Period: 09/04/2000 - 06/25/2004
Average Grade: 72
Establishment: Humber College Toronto Ontario
Degree: n/a
Education Period: 09/07/2009 - 04/28/2010
Speciality: n/a
Average Grade: 74
Details: Successfully completed 1st year at Humber college. Will enter 2nd year in September 2010. Program name: Hospitality Management
Skills
Administrative skills: Desk clerk Supervisor for SIR security at Albion Center/ hospitals Keeping records of employees Organized and assist with scheduling. Train new employees
Computer Skills: • Proficient in Microsoft Word, Excel, Photoshop, Dream weaver, Front page, and office • Knowledgeable of web page designing using HTML, Dream Weaver, Photoshop, Front page
Foreign Language Skills: Urdu, Punjabi, Hindi and English. All of these languages spoken fluently
Interests
Reading, Travelling, Sports are all my interest. Fine dining is my hobby