Nathan Ford
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Objective
My goal is to further my already extensive knowledge and involvement in the Applebees company. I am seeking to move up into management to utilize my skills to better serve the company and challenge myself at a higher level. I plan to do this through the implementation of my leadership and motivational skills along with my already vast knowledge of applebees.
Work Experience
server (03/27/2009 – Present)
server/bartender/host/expo
Last Employer: Applecreek Management Co
Contact Person: Eric Smith/7702272221
Responsibilities: ??? Preparing alcoholic beverages to specifications ??? Taking care of curbside togo services ??? Providing customer service on the phone, at the table, and at the bar ??? Greeting guests at the door and proper seating procedures ??? Proper procedures from food expo and plate presentation specs ??? Assist with proper stocking and maintenance of coolers ??? Certified training of numerous server and bar employees, certified since September 2010 ??? Assist managers in assimilation of new hires ??? Assist managers in follow up with coworkers on paper work and new menu rollout knowledge ??? Well established group of bar and dining room regulars, some of which followed from previous location
Accomplishments: Neighborhood Expert Certification- September 2010
started as bus person (03/31/2005 – 02/09/2009)
bus person, togo specialist, host, server, server and bar trainer in-store, corporate FOH trainer
Last Employer: O'Charleys Restaurant
Contact Person: Michael Heard/7702338156
Responsibilities: • Certified in-store trainer for 3 years • Certified corporate trainer for 6 months • Performed new menu rollouts for front of house staff • Trained numerous servers, bartenders, and hosts at 2 different store locations • Created new hire training schedules • Participated in corporate training of 5 different stores, training entire FOH staffs • Participated in follow up training and motivation for FOH staffs of each store • Assisted a store in key hourly managerial duties, opened the store and ran the shift(FOH)
Education
Establishment: Spalding High School
Degree: High School Diploma
Education Period: 09/03/2001 - 05/27/2005
Average Grade: 3.7 GPA
Details: Graduated with honors.
Skills
Highly motivated and open to challenges Customer oriented High energy and sense of urgency Work well with others in accomplishing common goals Prominent leadership skills
Computer Skills: Familiar with all office applications, average typing skills