Nicholas Hullender
------------------------------------------------------------------------------------------------(C) 540-818-6125,
Objective
Looking for a career that will leverage leadership, strong negotiation and analytical skills. Looking to lead others or have an strong role in organization to support other associates.
Work Experience
Banking Center Manager (10/27/2008 – Present)
Last Employer: Bank of America
Responsibilities: Lead sales, operations and service for a 50 million dollar banking center. Oversee compliance training and implementation for all associates. Develop and deploy internal and external marketing strategies. Develop marketwide SharePoint site for 35 other banking centers to collaborate.
Accomplishments: Consistently improved processes (i.e. YSYC, QST, BCCR and BRC). Drove internal audit score from a 5 to a 9 inside one year. Met sales goals in location for first time in two years. Hired and retained staff of 8 over first year.
AVP/ Branch Sales Manager (09/11/2000 – 10/24/2008)
Last Employer: HSBC
Responsibilities: Oversee pipeline management for 4 account executives. Coach account executives to deliver desired insurance and mortgage sales results. Oversee entire branch audit operations. Monitor customer service for a 45 million dollar loan portfolio.
Accomplishments: Grew loan portfolio from 17 million to 45 million in four years in a rural town of 8 thousand. Met insurance goals 11/12 months in role. Met sales goals 10/12 months in role. Selected to prestigious Circle of Excellence three times.
Education
Establishment: Liberty University
Degree: Accounting
Education Period: 06/01/2008 - 08/31/2010
Average Grade: 3.4
Details: Still have 30 more credits towards accounting degree that will be completed in Summer 2011.
Skills
Passion for excellence. Leadership of others. Problem solving disposition. Change management thinker.
Computer Skills: Microsoft Office, Internet Explorer, PeopleSoft, SharePoint and Acuate.
Interests
Member of Dublin Lions (Serving on Building and Calling committees)