Nick Kellock
------------------------------------------------------------------------------------------------(H) 403 603 8208,
Objective
Looking for full time employment in sales, with a clear understanding of the product, and excellent customer service.
Work Experience
Customer Service Representitive (06/08/2009 – 05/07/2010)
Worked as a Customer Service Representitive for Cigna Healthcare based out of the United States.
Last Employer: Convergys LLC. (DBA) CIGNA HEALTHCARE
Contact Person: 902-753-3000
Responsibilities: Answering calls from healthcare providers in reference to claims and benefits for their patients. Required an understanding of the situation and excellent problem solving skills.
Accomplishments: Employee of the Month- Febuary 2010 Employee of the Month Nomination- March 2010
Account Manager (06/14/2012 – Present)
Last Employer: Inland Audio/Visual
Responsibilities: - Manage accounts for all of South Calgary, as well as Lethbridge, Medicine Hat, Okotoks and High River - Maintain an average 25% GPM over the course of the year - Co-ordinate all aspects of sales, installations and servicing
Accomplishments: 2013- Successfully sold largest digital signage project in branch history to the City of Calgary's 2013-2014 Digital Display Unit Team (DDU) 2013-Maintained gross profit margin of 32% 2013- Signed on new major corporate accocunts, including; Haliburton, Flint Energy and Precision Drilling 2013- 2014 Maintained portfolio of 286 clients
Education
Establishment: Notre Dame Collegiate
Degree: High School Diploma
Education Period: 09/11/2003 - 06/20/2008
Average Grade: 87%
Establishment: APRA (Academy Of Production And Recording Arts
Degree: Audio Engineering Certificate
Education Period: 09/15/2010 - 01/31/2011
Average Grade: 90%
Skills
-Great with people -Ability to manage time properly to ensure that all tasks are completed -Can cooperate with others as well as individually -Bondable - Ability to learn new skills quickly -Flexible -Excellent sales and negotiating skills -Training in marketing
Computer Skills: -Can navigate internet easily -Pro Tools Trained -Microsoft Word -Microsot Excel -DOS -Able to type 60 WPM
Foreign Language Skills: N/A
Additional Information
Volunteer Experience -2010 Bowl For Kids For Big Brothers Big Sisters New Glasgow NS -Outreach Community Baseball Tournament 2010 New Glasgow NS -Go Green Get Clean Cleanup 2010 - Coats For Kids (Salvation Army) 2010 -2009 Dragon Boat Race For Cancer - 2009 Convergys Social Commitee
Honors: -Employee Of The Month FEB Convergys 2010 -Employee Of The Month Nomination March 2010
Professional Membership: Alberta Electrical Contractors Association
Certifications or Licensures: - Alberta Proserve 2009 -WHMS -Propane Certificate
Interests
Read, Write, Play Music. Cooking. Recording, editing and mastering audio.
References available on request