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Rachelle Culpepper

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2193 US Highway 319 S, Thomasville, GA, 31792, United States

(H) 229.226.3801,

Objective

To acquire a position where I can apply my current knowledge and expand on that foundation by learning and mastering new areas in my profession.


Work Experience

Personal Assistant (10/02/2006 – Present)

Last Employer: Twin Oaks Plantation

Contact Person: 229.226.3044

Responsibilities: Handled the daily needs of the owner of the plantation. Supervised employees, payroll, A/P, order supplies, answered phone, ran office.

Accounts Receivable Analyst/Assistant Financial Aid Director (07/03/2003 – 10/02/2006)

Last Employer: Thomas University

Contact Person: Mickey West/229.226.1621

Responsibilities: A/R - Responsible for all aspects of the billing and collection for approximately 800 student body accounts. Process registrations; calculate total tuition and fees, posting of all scholarships, grants and student loans. Billing to all third party entities that pay for student tuition. F/A - Responsible for assisting students in completion of applications to receive any and all financial aid. Requested fund from the government and supplied information for posting a received funds to be credited to student accounts.

Billing Office Manager (01/02/2001 – 07/03/2003)

Last Employer: South GA Neurological Institute

Contact Person: 229.226.8880

Responsibilities: Supervised 3 employees. Performed all insurance billing with thorough knowledge of CPT, ICD-9, and HCPCS coding. Appealed claims as appropriate. Established interoffice policies and procedures for billing and accounts receivable.

Practice Manager (01/02/1995 – 12/30/1999)

Negotiation and implementation of Managed Care contracts. Knowledge of CLIA and OSHA regulations.

Last Employer: Georgia Health Enterprises

Contact Person: None

Responsibilities: Managed 3 urgent care clinics for a 4-physician group. Transitioned clinics to a family care center. Responsible for overseeing insurance filing of Commercial, Managed Care, Worker's Compensation, Medical and Medicaid accounts. Monitored A/R, patient billing and claims appeals. Completed timely accounts payable for all services required. Supervised 20 employees including hiring, training, supervision and terminations if needed. Provided employee support and conflict resolution. Performed yearly evaluations. Maintained payroll calculations and employee benefits. Implemented policy and procedure for all areas of the office. Ensured office compliance with CLIA and OSHA regulations.

Education

Establishment: Thomas University

Speciality: Psychology

Average Grade: A

Details: 20 hours shy of completing 4 year degree.

Skills

Managerial Skills: Patient relations, employee relations, payroll calculation, hiring, training, and scheduling of employees, employee reviews, supply ordering and all patient and/or employee issues. Extensive accounts receivable and accounts payable knowledge. Knowledgeable of CLIA and OSHA requirements. Good communication skills.

Computer Skills: Proficient with MS Office applications, Windows, e-mail, Internet and other worldwide web applications.