Sherrie White
------------------------------------------------------------------------------------------------(H) 501-556-5088, (C) 501-593-1697,
Objective
Professional alignment with your corporation in a position that will benefit from my administrative and office skills. Position should require a variety of tasks and a commitment to excellence.
Work Experience
Customer Service/Dispatcher
Busy Phones, customer contact, dispatch company trucks and outside carriers, data entry, billing, contract negotiation, problem prevention and resolution, training of new employees.
Last Employer: Stallion Transportation Group
Contact Person: Butch Rice, 501-281-7401
Responsibilities: Responsible for high profit margin on over 20 active accounts. Freight brokering. Data entry for billing and reporting purposes. Dispatching trucks with accurate, detailed information. Weekly progress reporting.
Accomplishments: Managed over 20 active accounts with a net profit of $171,000.00 in 6 months.
Executive Assistant (03/01/1989 – 09/30/1999)
Budget preparation and follow up. Customer Satisfaction team leader, new employee orientation and office set up, travel arrangements, meeting preparation including audio/visual requirements, executive level communication including highly confidential information, performance reviews, career advancement plans, off-site planning meetings, creating sales and marketing materials, project planning sessions, ordering and maintaining supplies for over 300 employees.
Last Employer: Acxiom Corporation
Contact Person: Sharon West , 501-849-4069
Responsibilities: Executive Assistant for CEO and President of Infobase, a subsidiary of Acxiom Corporation. Responsible for all aspects of his involvement with Acxiom's senior executive team and 300 + employees.
Accomplishments: Team leader of Infobase's Customer Satisfaction unit. Created survey cards with a scoring formula to obtain information from customers in order to raise our satisfaction level from a 2 to the highest rank of 4.
Education
Establishment: Rose Bud High School
Degree: Diploma
Education Period: 06/24/1977 - 11/30/-1
Average Grade: 4.0
Establishment: Foothills Vocational Technical School
Degree: Office Administration
Education Period: 07/10/1978 - 06/27/1980
Speciality: 2 yr. degree
Average Grade: 4.0
Details: Excelled in all classes including accounting I and II, shorthand, office machines, and office management.
Skills
Verbal and written communication skills, office machines, computers, shipping and receiving, inventory, billing, a/r and a/p, team player, problem diagnosis and resolution, performance reviews, hiring and firing.