Shannon Burkett
------------------------------------------------------------------------------------------------(H) 904-442-8934, (C) 904-738-0000,
Objective
I am applying for the position of Field Technician Supervisor at Mastec Advanced Technologies. At this level in the company there are oppurtunities to lead and guide the technicians as well as help the ones that may need it. Strong leadership and communication skills along with excellent customer service that have been aquired through past experience will help me achieve this goal. I feel I can be a great asset to the company given the oppurtunity to be in this position.
Work Experience
Technician (08/13/2008 – Present)
Last Employer: Mastec Advanced Technologies
Contact Person: Ken Sorrell 904-200-1120
Responsibilities: Installing and servicing the latest Directv equipment while providing the highest level of customer service in a timely manner.
Accomplishments: All certifications are up to date as well as having reached the level of Blue technician. Also certified and well versed in all aspects of Wildblue, servicing and installation
Shift Supervisor (08/08/2005 – 05/12/2006)
Last Employer: Wendy's Old Fashioned Hamburgers
Contact Person: Catherine Jones/208-587-3190
Responsibilities: Preparing quality food in a timely manner, ensuring excellent customer service was also provided. Performed daily inventory counts as well as counted and kept daily tills.
Accomplishments: Overseeing up to 12 crew and performing all supervisory duties in an accurate and timely manner.
Electrician (06/08/2006 – 06/10/2008)
Last Employer: Luhrs Corporation
Contact Person: Company Relocated
Responsibilities: Complete electrical system wiring, install optional electronics, perform system checks, troubleshoot, and resolve any issues.
Technician (03/15/2004 – 05/04/2005)
Last Employer: Performance Chevrolet/Radio Shack
Contact Person: K.R Reinschmidt/208-587-4321
Responsibilities: Installation of car audio/video and car security systems. Also handled retail sales, computer repair, and Dish Network systems.
Education
Establishment: Wagener-Salley High School, Wagener, SC
Degree: Diploma
Education Period: 08/22/1997 - 06/05/1998
Skills
Fast learner, Excellent communicator, Firm but Fair leader, and Great People Person. Ability to accept and achieve challenges.
Computer Skills: Above average knowledge of Windows, Exceptional typing skills, Knowledge of networking and troubleshooting various computer issues. Also Wildblue certified with 100+ installs in 2 years.