Shaqueena Porter
------------------------------------------------------------------------------------------------(C) 252-945-8236,
Objective
Seeking position in the Human Service field that will benefit from my commitment to helping the community, self motivation, excellent customer service skills, and education.
Work Experience
Lead Teacher (02/02/2010 – Present)
Last Employer: Building Blocks Early Education Center
Contact Person: Susan Hollers/
Responsibilities: Care for and teach toddlers from twelve months to eighteen months basic skills while maintaining a safe and loving environment.
Assistant Director (01/05/2009 – 10/23/2009)
Last Employer: True Vine Lil Angels
Contact Person: Alice Lathan/
Responsibilities: Supervising staff, calculating payroll, advertising for Center, maintaining compliance in accordance with the North Carolina Division of Childcare Development
Accomplishments: Recieved a score of 97% on sanitation score, increased enrollment, made valuable contributions to the community
Lead Teacher (03/10/2008 – 12/30/2008)
Last Employer: Ms. Bea's Childcare
Contact Person: Beatrice Graham
Responsibilities: Teach three year olds basic skills while maintaining a safe and loving environment
Customer Service Representative (09/12/2006 – 10/25/2007)
Last Employer: AT&T
Contact Person: Michelle Jackson/
Responsibilities: Take inbound calls from customers requireing assistant with paying and understanding bills, phone issues, upgrading equipment and other cellular phone problems while multitasking between more than 3 differnt computer programs
Accomplishments: Maintained 100% Quality Assurance for 4 consecutive months
Education
Establishment: Kaplan University
Degree: Human Service
Average Grade: 2.0
Details: I am currently enrolled at Kaplan Universtiy pursuing an Assiociate degree in Human Services.
Skills
Fast learner, self motivated, excellent customer service, dedicated
Computer Skills: Microsoft Word, Microsoft Excel, Microsoft Powerpoint, Microsoft Outlook
Interests
My interests include writing poems, reading, and spending time with my family.