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Steven Cortright

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1318 Rolling Meadows Rd, Union City, TN, 38261, United States

(C) 731-514-7219,

Objective

Maintain a loyal customer base as well as establishing new and loyal customers. Increase sales through the recommendation of maintenances and repairs that are needed and or recommended for preventative purposes. establish a clean, safe and friendly shop for the customers as well as the employees. Assure shop equipment and premises are are inspected and maintained in good working order. Guide and develope employees as their duties and responsibilites. Make sure company policies and procedures are in place and followed


Work Experience

Security Officer/Fire Marshall (01/05/2010 – 11/24/2010)

Hazmat training, CPR, fire regulations, loss prevention at the Chrysler Truck Plant

Last Employer: Wackenhut

Contact Person: Adrian Barker/(248)298-6222

Responsibilities: Maintain a safe working environment, maintain fire prevention equipment, patrol facilities compliance

Accomplishments: prevented paint shop from blowing up when a fire broke out at one of the mixers. excelled in my training to a level that supervision gave me the trainers responsibilities for both the security and fire departments

Automotive Service Adviser (09/02/2002 – 12/28/2007)

sales of maintenance and repairs to customer vehicles, developing new customers for commercial business, continued certification process for as much knowledge as possible to benefit myself and the company

Last Employer: Ed Schmid For

Contact Person: Phil Smith/(248)399-1000

Responsibilities: sales of repairs and maintenance for customers vehicles

Accomplishments: Top in sales for entire period of employment, continued certifications at the highest level through Ford Motor Company

Retail Parts Pro (11/10/2013 – 07/07/2018)

Assist in retail operations

Last Employer: Advance Auto Parts

Contact Person: Gene Gray (731)885-0081

Responsibilities: Customer service, parts ordering, plan-o-grams, opening and closing operations, payroll

Accomplishments: Started as a part time employee and advanced to retail parts pro

Store Manager (02/15/2018 – 09/27/2013)

Daily operations of an automotive facility

Last Employer: Firestone-Duke of Oil

Contact Person: Tom Bish

Responsibilities: Scheduling, payroll, inventory control, customer service, material control

Accomplishments: Turned a losing business into a very profitable entity

Education

Establishment: United States Air Force Electronics

Degree: diplomas

Education Period: 07/02/1974 - 08/10/1977

Average Grade: 87%

Details: Electronics installation and repair of communication equipment; Leadership training

Establishment: Oakland Community College

Degree: BusinessManagement

Education Period: 09/07/1977 - 06/20/1978

Average Grade: 3.67

Details: accounting, statistics, business law, office management, English, sociology, psychology, economics

Establishment: Henry Ford Community College

Degree: Business Mangement

Education Period: 09/06/1978 - 04/20/1979

Average Grade: 3.4

Details: principles of management,economics,English,Psychology,accounting,retail mangement

Skills

operation of most any motorized vehicle and its maintenance, worked in cash office, shop office, top performer in customer retention and sales automotive needs

Additional Information

Conferences or Courses: Retail Management Course at Grand Valley State University in Grand Rapids,Michigan while employed at Mejiers during 1992; Ford Motor Company training courses for Service Adviser,Commercial Service Adviser, and Service Manager (Master Certified)

Certifications or Licensures: Electronics Repair; master Certifications as Service Adviser, Commercial Service Adviser, and Service Manager; Commercial Drivers License (CDL) class A

Interests

my interests are most sports (both playing and watching), coin collectiong, church, and family