Steven Cortright
------------------------------------------------------------------------------------------------(C) 731-514-7219,
Objective
Maintain a loyal customer base as well as establishing new and loyal customers. Increase sales through the recommendation of maintenances and repairs that are needed and or recommended for preventative purposes. establish a clean, safe and friendly shop for the customers as well as the employees. Assure shop equipment and premises are are inspected and maintained in good working order. Guide and develope employees as their duties and responsibilites. Make sure company policies and procedures are in place and followed
Work Experience
Security Officer/Fire Marshall (01/05/2010 – 11/24/2010)
Hazmat training, CPR, fire regulations, loss prevention at the Chrysler Truck Plant
Last Employer: Wackenhut
Contact Person: Adrian Barker/(248)298-6222
Responsibilities: Maintain a safe working environment, maintain fire prevention equipment, patrol facilities compliance
Accomplishments: prevented paint shop from blowing up when a fire broke out at one of the mixers. excelled in my training to a level that supervision gave me the trainers responsibilities for both the security and fire departments
Automotive Service Adviser (09/02/2002 – 12/28/2007)
sales of maintenance and repairs to customer vehicles, developing new customers for commercial business, continued certification process for as much knowledge as possible to benefit myself and the company
Last Employer: Ed Schmid For
Contact Person: Phil Smith/(248)399-1000
Responsibilities: sales of repairs and maintenance for customers vehicles
Accomplishments: Top in sales for entire period of employment, continued certifications at the highest level through Ford Motor Company
Retail Parts Pro (11/10/2013 – 07/07/2018)
Assist in retail operations
Last Employer: Advance Auto Parts
Contact Person: Gene Gray (731)885-0081
Responsibilities: Customer service, parts ordering, plan-o-grams, opening and closing operations, payroll
Accomplishments: Started as a part time employee and advanced to retail parts pro
Store Manager (02/15/2018 – 09/27/2013)
Daily operations of an automotive facility
Last Employer: Firestone-Duke of Oil
Contact Person: Tom Bish
Responsibilities: Scheduling, payroll, inventory control, customer service, material control
Accomplishments: Turned a losing business into a very profitable entity
Education
Establishment: United States Air Force Electronics
Degree: diplomas
Education Period: 07/02/1974 - 08/10/1977
Average Grade: 87%
Details: Electronics installation and repair of communication equipment; Leadership training
Establishment: Oakland Community College
Degree: BusinessManagement
Education Period: 09/07/1977 - 06/20/1978
Average Grade: 3.67
Details: accounting, statistics, business law, office management, English, sociology, psychology, economics
Establishment: Henry Ford Community College
Degree: Business Mangement
Education Period: 09/06/1978 - 04/20/1979
Average Grade: 3.4
Details: principles of management,economics,English,Psychology,accounting,retail mangement
Skills
operation of most any motorized vehicle and its maintenance, worked in cash office, shop office, top performer in customer retention and sales automotive needs
Additional Information
Conferences or Courses: Retail Management Course at Grand Valley State University in Grand Rapids,Michigan while employed at Mejiers during 1992; Ford Motor Company training courses for Service Adviser,Commercial Service Adviser, and Service Manager (Master Certified)
Certifications or Licensures: Electronics Repair; master Certifications as Service Adviser, Commercial Service Adviser, and Service Manager; Commercial Drivers License (CDL) class A
Interests
my interests are most sports (both playing and watching), coin collectiong, church, and family