Susan Bowman

Assistant Supervisor (05/05/2003 – 07/30/2009)

I used my customer service skills and medical knowledge in pharmaceutical research. I worked with the general public as well as our clients to perform safe and accurate testing of generic medications.

Last Employer: Cetero Research

Contact Person: HR-Katie Shanahan

Responsibilities: Health Screenings Communicating to our Director the needs for our department or how improvements could be made. Communicating with the general public and insuring their safety. Working with the clients and meeting their demands. Training new staff.

Accomplishments: I helped my department make a smooth transition when our company had merged. I was put on a team that helped implemented a whole new software for our company and was able to make sure everyone was trained and felt very secure with the new program and expectations.

Clinical Coordinator, CMA (12/14/1998 – 05/17/2004)

Medical Assistant-Front and Back Office Electronic Medical Records Customer Service Skills Management Skills

Last Employer: BJC Medical Group & Corporate Health

Contact Person: Unkown

Responsibilities: Taking care of patients, worked along side physicians. I was in charge of our office under the supervision or our director. Accounts receivable/accounts payable, payroll, physician credentials, hiring and training new staff, ordering supplies, making sure my employees were up to date on all the latest training and certifications.

Accomplishments: I grew with this company very fast. Learned everything I could coming right out of school and was one of the youngest, yet most professinal and responsible managers. I was once nominated for employee of the year and was given many oppurtunities with them.

Establishment: Midwest Institute

Degree: Certification

Education Period: 10/20/1997 - 12/21/1998

Speciality: Medical Assistant

Average Grade: GPA 3.5

Details: Earned my certification in front and back office medical assisting.