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Travis Jay

556 Linda Street, Macclenny, FL, 32063, United States

(H) 904-259-2000, (C) 904-613-4870,


To obtain a position that will enable me to use my strong organizational skills, communication skills, diversed backgrounds, and ability to work well with people.

Work Experience

Customer Service Representative (07/06/2009 – Present)

A solid background in Marketing, Human Resources, Insurance, Payroll, and Communications.

Last Employer: Owen & Associates Insurance Services

Contact Person: Wendy Owen

Responsibilities: Fielding customer service calls as needed, claims assistance and appeals, group enrollment meetings and plan implementation, data collection for new and renewal clients, legislative research, Human Resource adviser.

Accomplishments: Great communication skills; Knowledgeable of insurance policies and procedures; Worked in health-care for several years; Productive and efficient work habits without supervision. Self-motivator with high energy; Responsible and reliable; High Morals and Ethics; Trustworthy and dependable.

Human Resources Manger (04/07/2008 – 07/03/2009)

Last Employer: AJ Johns Inc.

Contact Person: Manley Branham

Responsibilities: Responsible for screening all applications as well as reciting, interviewing, reference checking, new hire orientation, employee benefits, payroll, quarterly taxes and other duties as assigned.

Accomplishments: Ensuring Company Policies and Procedures Hiring and Terminating of Employees Entering Payroll/Time Sheets

Fiscal Assistant II (10/06/2006 – 04/03/2009)

Last Employer: Northeast Florida State Hospital

Contact Person: Wendy Brown

Responsibilities: Employee orientation, payroll, processing of vendor invoices for payment, monitor budget spending.

Accomplishments: Tracking and submitting leave and time of employees Code invoices for voucher and payment Assist in administration and supervision of contracts

Payroll Coordinator/ Business Office Assistant (02/07/2003 – 08/05/2005)

Last Employer: Heartland Health Care

Contact Person: Cathy Sebelist

Responsibilities: Payroll, tracking employee leave/time, assist with patient trust funds, collection of debts owed to the company by both insurance carriers, providers and patients.

Accomplishments: Patient Care by providing leadership and creative stimulation for those being rehabilitated Fiscal Responsibility by handling all patients' accounts and trust funds Developing a strategy for attacking and penetrating the debt ratio for debts owed


Establishment: Baker County High School

Degree: High School Diploma

Education Period: 06/02/2000 - 11/30/-1

Average Grade: 3.0

Establishment: Florida Community College of Jacksonville

Speciality: Business/Pre-requisit Courses

Average Grade: 3.0


Dedicated/Hard-Working/Great Work Ethic/Tenacious Adaptable/Flexible Positive Attitude/Motivator/High Energy/Passionate Strong Communicator/Organized/Loyal

Computer Skills: Microsoft Office XP, Microsoft Office 2000, Microsoft Office 1997, MS Word, MS Access, MS Excel, Internet Explorer, Outlook, Outlook Express, PowerPoint, Adobe Photoshop, Adobe Illustrator, Turbo Tax, Quicken, QuickBooks, Kronos, Timberline.

Additional Information

Professional Membership: Society for Human Resource Managers

Certifications or Licensures: Notary Public CPR First Aide