Veronica Albrecht
------------------------------------------------------------------------------------------------(H) 702-304-9211, (C) 702-301-6381,
Objective
To obtain a similar career using the many skills I have acquired while working at Vons for nearly 15 years.
Work Experience
Supervisor (08/10/1996 – Present)
Began as courtesy clerk, then worked my way up to supervisor through several promotions including deli clerk, customer service clerk, and checker.
Last Employer: Vons
Contact Person: Laura Karosa/702-896-7544
Responsibilities: Provide world class customer service, maintain safe working and shopping conditions, monitor cash flow and handle deposits, ensure speedy checkout, train, motivate and coach employees.
Accomplishments: After almost 15 years, I have escalated to the highest hourly wage employee status I can achieve. I have learned many skills, especially world class customer service and management skills during this time.
Education
Establishment: Southern Oregon State College
Education Period: 09/04/1989 - 03/15/1991
Average Grade: B
Details: Majors in Psychology and Accounting
Skills
Providing Superior Customer Service, Training, coaching and motivating employees, handling cash reserves, Typing, answering multiple line phones
Computer Skills: Microsoft Word
Interests
I get along well with other people, therefore I enjoy working with others, and find it a joy getting to know the customers.