Victoria Carter
------------------------------------------------------------------------------------------------(H) 501 354-1551, (C) 501 733-6546,
Objective
Seeking position requiring excellent customer service skills in an call center environment. Position should require hardwork, people and conversation skills.
Work Experience
TSR (04/14/2008 – 06/23/2008)
Outbound calls to customers for donations for the Special Olympics
Last Employer: Heritage
Responsibilities: Be respectful to customers to convince them to give donations to the Special Olympics
Factory Line (06/23/2008 – 08/18/2008)
Factory environment
Last Employer: Excel
Responsibilities: Work with other to meet quota to be shipped off to another factory
Processor (04/23/2010 – 06/21/2010)
Worked in the back to process through clothing and shoes to go out on the floor
Last Employer: Tj Max and more
Contact Person: John/501 764 4000
Responsibilities: Make sure shoes were correctly censored and sent out onto the floor. Sort through clothing to be sent out on the floor for retail.
TSR (12/01/2008 – 07/30/2010)
Outbound calling for Home Equity Line of Credit for Indy mac Mortgage Service
Last Employer: Sykes(formally ICT group)
Contact Person: Stephanie Nelson/501 208 5011
Responsibilities: Collection calls to homeowners that owe on their Home Equity Line of Credit
Education
Establishment: Morrilton Senior High
Degree: High School Diploma
Education Period: 08/20/2007 - 05/23/2008
Establishment: University of Arkansas Community College of Morrilton
Degree: General Ed
Education Period: 08/18/2008 - 11/16/2009
Details: I will continue to pursue my education and the Associate of Science degree. I plan to become a Radiologist.
Skills
- people skills - conversational skills
Computer Skills: - Microsoft Word - Power point
Interests
I have done community service work at St. Anthony's hospital of Morritlon. I worked in the radiology department that influenced me to get a degree in radiology. I also have been in different prgrams in my High School. I have a wonderful personality and work well with others. I plan to accomplish a lot in my lifetime.