Bobby Swidnicki
------------------------------------------------------------------------------------------------(C) 403-354-0476,
Objective
To secure a position with a progressive company that gives me the opportunity to utilize my current work skills in a dynamic and challenging environment and at the same time allowing me to gain new skills.
Work Experience
IT support/Driver (10/13/2008 – 01/17/2011)
Last Employer: Data-Pro Supplies
Responsibilities: Programming, troubleshooting and servicing the DIAD scanning device. Delivering and picking up packages on a tight schedule and in a professional manner.
Sales Representative (09/12/2005 – 06/23/2008)
Last Employer: Data-pro Supplies
Responsibilities: Selling of refurbished printer/copier ink cartridges. Making cold calls to potentially new clients and maintaining current clients with warm leads and follow up calls.
Customer/Technical Sales Representative (05/06/2002 – 06/13/2005)
Last Employer: Star Choice Communication
Responsibilities: Provided first and second level customer and technical support for 100 clients on an average work day. Processed customer requests for new services, changes to services, disconnects,equipment purchases and general billing issues. Assisted customers in choosing star choice products by promoting the features, advantages and benefits of the star choice satellite system. Achieved performance goals to meet and exceed company standards. Resolved customer issues and complaints that were mutually beneficial for the customer and the company.
Education
Establishment: SAIT
Degree: Computer Control Technology Diploma
Education Period: 08/28/2000 - 04/17/2002
Establishment: St. Francis high school
Degree: Diploma
Education Period: 09/05/1989 - 06/25/1992
Skills
Computer Skills: Proficient in computer networks, applications, operating systems and hardware. Extensive keyboarding skills with regards to entering text and data. Able to type 30-40 wpm
Foreign Language Skills: Fluent in Ukrainian
Additional Information
Certifications or Licensures: Completed level I of CCNA certificate. Certified in installing, commissioning and servicing Xplorenet HugheNet Ka-band satellite systems and the 3.5 GHz wireless Internet system
Interests
Enjoy playing hockey, golf, tennis, snowboarding, in-line skating.
Enjoy home renovation projects.