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Bobby Swidnicki

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12 Bedford Drive N.E., CALGARY, Alberta , Canada

(C) 403-354-0476,

Objective

To secure a position with a progressive company that gives me the opportunity to utilize my current work skills in a dynamic and challenging environment and at the same time allowing me to gain new skills.


Work Experience

IT support/Driver (10/13/2008 – 01/17/2011)

Last Employer: Data-Pro Supplies

Responsibilities: Programming, troubleshooting and servicing the DIAD scanning device. Delivering and picking up packages on a tight schedule and in a professional manner.

Sales Representative  (09/12/2005 – 06/23/2008)

Last Employer: Data-pro Supplies

Responsibilities: Selling of refurbished printer/copier ink cartridges. Making cold calls to potentially new clients and maintaining current clients with warm leads and follow up calls.

Customer/Technical Sales Representative (05/06/2002 – 06/13/2005)

Last Employer: Star Choice Communication

Responsibilities: Provided first and second level customer and technical support for 100 clients on an average work day. Processed customer requests for new services, changes to services, disconnects,equipment purchases and general billing issues. Assisted customers in choosing star choice products by promoting the features, advantages and benefits of the star choice satellite system. Achieved performance goals to meet and exceed company standards. Resolved customer issues and complaints that were mutually beneficial for the customer and the company.

Education

Establishment: SAIT

Degree: Computer Control Technology Diploma

Education Period: 08/28/2000 - 04/17/2002

Establishment: St. Francis high school

Degree: Diploma

Education Period: 09/05/1989 - 06/25/1992

Skills

Computer Skills: Proficient in computer networks, applications, operating systems and hardware. Extensive keyboarding skills with regards to entering text and data. Able to type 30-40 wpm

Foreign Language Skills: Fluent in Ukrainian

Additional Information

Certifications or Licensures: Completed level I of CCNA certificate. Certified in installing, commissioning and servicing Xplorenet HugheNet Ka-band satellite systems and the 3.5 GHz wireless Internet system

Interests

Enjoy playing hockey, golf, tennis, snowboarding, in-line skating.

Enjoy home renovation projects.