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Renol Alili

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404 Sunnyside Cres, London, Ontario, Canada

(C) (519) 902-4349,

Objective

Objective:

To find employment within the Ministry of Government Services as a Customer Care Representative.  With my extensive background in customer service, organizational skills and ability to produce exceptional work, we can come together to achieve greater goals.


Work Experience

Nanny (05/25/2009 – 12/23/2009)

Last Employer: Mr.

Contact Person: Mr. Dalal (519)851-3889

Responsibilities: Daily duties included: * changing diapers * making bottles of formula * children???????s laundry and some light household duties >> all of these tasks were completed within a set schedule <<

Medical Lab Technician (01/19/2009 – 05/22/2009)

Last Employer: Womens Health of London London, ON

Contact Person: Dr. E. Smith (519) 434-6150

Responsibilities: * Assisted physicians with getting patients ready for their examinations by taking blood pressure, height and weight * Phlebotomy * Operated autoclave on a daily basis; ran monthly spore tests * Maintained daily cleaning of exam rooms, phlebotomy station and lab * Trained co-op students during their six week placement * Created a training manual for students to have a visual guide during their training

Retail Sales Associate/Visual Merchandiser (08/25/2008 – 01/16/2009)

Last Employer: Urban Planet London, ON

Contact Person: Nada Fermanov (519) 777-1955

Responsibilities: * Assisted customers with any questions/concerns * Worked the cash register * Assisted with scheduling * Set up the merchandise as per plan-o-gram sent by head office * Inventory

Education

Establishment: Medix School London, ON

Degree: Certification Diploma

Education Period: 10/29/2007 - 07/18/2008

Speciality: Medical Laboratory Technician/Assistant

Average Grade: 90% average

Details: * CPR certified ??“ Level C Basic Life Support * ECG trained * Phlebotomy ??“ collecting blood specimens for testing through venipunctures and dermal punctures * Operation of common laboratory instruments * Basic Anatomy and Physiology * Knowledge and understanding of medical terminology * Operation of biological safety hood, autoclave, micro-tome, and centrifuge * Competent with reagents * Collecting, classifying and preserving specimens and samples * Accurately prepare graphs and complete routine mathematical calculations

Establishment: D'Arcy Lane Institute London, ON

Degree: First year completed

Education Period: 10/15/2001 - 05/31/2002

Average Grade: 88% average

Details: Was unable to complete the program do to an injury.

Skills

*Writing *Management *Computer literacy *Work well under pressure *Teach/Train others *Problem solving skills *Flexibility/Adaptability *Team player *Interpersonal skills

Computer Skills: Well versed with Microsoft, Excel, Word perfect, Html and the Internet

Foreign Language Skills: Fluently speak,read and write in English, Portugues and Spanish.

Interests

Enjoy learning about and exploring different cultures.  Enjoy being active through martial arts and participating in outdoor sports. 

I participate in the Heart & Stroke Big Bike ride annually.