Renol Alili
------------------------------------------------------------------------------------------------(C) (519) 902-4349,
Objective
Objective:
To find employment within the Ministry of Government Services as a Customer Care Representative. With my extensive background in customer service, organizational skills and ability to produce exceptional work, we can come together to achieve greater goals.
Work Experience
Nanny (05/25/2009 – 12/23/2009)
Last Employer: Mr.
Contact Person: Mr. Dalal (519)851-3889
Responsibilities: Daily duties included: * changing diapers * making bottles of formula * children???????s laundry and some light household duties >> all of these tasks were completed within a set schedule <<
Medical Lab Technician (01/19/2009 – 05/22/2009)
Last Employer: Womens Health of London London, ON
Contact Person: Dr. E. Smith (519) 434-6150
Responsibilities: * Assisted physicians with getting patients ready for their examinations by taking blood pressure, height and weight * Phlebotomy * Operated autoclave on a daily basis; ran monthly spore tests * Maintained daily cleaning of exam rooms, phlebotomy station and lab * Trained co-op students during their six week placement * Created a training manual for students to have a visual guide during their training
Retail Sales Associate/Visual Merchandiser (08/25/2008 – 01/16/2009)
Last Employer: Urban Planet London, ON
Contact Person: Nada Fermanov (519) 777-1955
Responsibilities: * Assisted customers with any questions/concerns * Worked the cash register * Assisted with scheduling * Set up the merchandise as per plan-o-gram sent by head office * Inventory
Education
Establishment: Medix School London, ON
Degree: Certification Diploma
Education Period: 10/29/2007 - 07/18/2008
Speciality: Medical Laboratory Technician/Assistant
Average Grade: 90% average
Details: * CPR certified ??“ Level C Basic Life Support * ECG trained * Phlebotomy ??“ collecting blood specimens for testing through venipunctures and dermal punctures * Operation of common laboratory instruments * Basic Anatomy and Physiology * Knowledge and understanding of medical terminology * Operation of biological safety hood, autoclave, micro-tome, and centrifuge * Competent with reagents * Collecting, classifying and preserving specimens and samples * Accurately prepare graphs and complete routine mathematical calculations
Establishment: D'Arcy Lane Institute London, ON
Degree: First year completed
Education Period: 10/15/2001 - 05/31/2002
Average Grade: 88% average
Details: Was unable to complete the program do to an injury.
Skills
*Writing *Management *Computer literacy *Work well under pressure *Teach/Train others *Problem solving skills *Flexibility/Adaptability *Team player *Interpersonal skills
Computer Skills: Well versed with Microsoft, Excel, Word perfect, Html and the Internet
Foreign Language Skills: Fluently speak,read and write in English, Portugues and Spanish.
Interests
Enjoy learning about and exploring different cultures. Enjoy being active through martial arts and participating in outdoor sports.
I participate in the Heart & Stroke Big Bike ride annually.