Heather Higgins - Merryman
------------------------------------------------------------------------------------------------(H) (760)305-9780, (C) (760)641-9084,
Objective
I am seeking a higher position that requires professional alignment with Service Systems Associates that will benefit from my management skills, extensive experience in the food service industry, and my passion for my profession.
Working for Service Systems Associates over the past two years has been a very rewarding and exciting experience.
Work Experience
Culinary Director (04/07/2008 – Present)
Last Employer: Service Systems Associates
Contact Person: Greg Edgar
Responsibilities: Staff management - Hiring, termination, scheduling, training. Catering estimates and billings, Cash handling and management. Restaurant management. Maintaining good client and vendor relationships. Controlling labor cost and food costs. Ordering of all food, liquor, office supplies, uniforms, etc...
Restaurant Manager (01/07/2007 – 04/05/2008)
Last Employer: California Pizza Kitchen
Contact Person: Douglas Smith
Responsibilities: Opening and closing. cash management. staff management - scheduling, hiring, training, terminations, staff incentives and reprimands. Ordering and inventory. Handling and logging guest commendations and complaints. Follow and train proper recipes and portion control.
General Manager/Training Store Manager/Multi Unit Manager (05/19/2003 – 01/03/2007)
Last Employer: Jamba Juice
Contact Person: Jim Bernacchi
Responsibilities: Multi Unit manager - Oversaw two stores while managing my own. Staff management - hiring, training, terminations. Cash management. Ordering and inventory. Assisted with new store openings. Organized and managed many off-site events. Train new General Managers in store.
Restaurant Manager/Bar Manager (03/11/2002 – 05/09/2003)
Last Employer: Romano's Macaroni Grill
Contact Person: Jose Perez
Responsibilities: Staff scheduling, training, hiring, terminations. Cash management. Bar inventory and ordering. Catering off-site events. Maintain proper recipes and portion control.
General Manager (06/09/1997 – 03/08/2002)
Last Employer: Panda Express
Contact Person: Michael Tsao
Responsibilities: Two new store opening. Staff scheduling, training, hiring, terminations. Ordering and inventory. Cash management. Maintaining proper recipes, portion control, temperature and time holding controls. Off-site catering events.
Education
Establishment: Chaffey Jr. College
Degree: Associates Degree
Education Period: 08/03/1987 - 06/15/1989
Speciality: General Education
Establishment: Riverside Occupational College
Degree: Vocational License
Education Period: 09/04/1989 - 07/24/1991
Speciality: Nursing
Interests
I am very involved with our local school district. I am a member of the Palm Springs Unified School Site Council for Edward Wenslaff Elementary School and well as the Site Community for Desert Hot Springs High School.