Kelly-Anne Richardson
------------------------------------------------------------------------------------------------(H) 705-424-0050, (C) 705-794-9440, (F) 705-424-0050
Objective
To acquire a professional alignment with a telecommunications position that will benefit from my customer service back ground in both my inside sales and self employed business management.
I am seeking a position in which I can utilize my education in Emergency Services and Communications.
I have strong interpersonal skills which allows me to work with a team or individually with little or no supervision.
Work Experience
Shipper/Receiver/Accounts Receivable (11/05/2007 – Present)
I run the warehouse with little supervision. I deal with couriers, customer accounts and front counter requests. I supply manufactured parts, identify customers product using mathematical calculations, catalogs, sourcing, and inter office communications.
Last Employer: Canadian Bearing Ltd.
Contact Person: Joan Farrow
Responsibilities: -Problem solving -Standard shipping/receiving procedures for Canadian and International accounts and destinations -ISO 9001 policies and procedures -Inventory control and audit corrections -Basic Accounting -Inside sales and ordering of manufactured parts -Quality control -Customer Service
Accomplishments: I have acquired a great deal of distribution sourcing knowledge through seminars, lunch and learns and branch communications.
Owner /Operator (10/02/2006 – 10/28/2007)
I created leather hand bags, belts, repaired luggage, footwear, skates, jackets etc. I used my imagination and strong problem solving skills to create effective means to repair customers goods.
Last Employer: Dr Soles Shoe Repair
Contact Person: Self Employed
Responsibilities: -Customer Service -Book Keeping -Cobbler Services
Senior Sales Manager (03/03/1997 – 01/02/2007)
I ran my own store and travelled to Toronto regularly to staff, train, and manage GTA locations.
Last Employer: Soft Moc Inc.
Contact Person: James Garland
Responsibilities: -Customer Service -Conducted product knowledge seminars -Staff management -Problem solving -Accounting -Merchandising
Accomplishments: -Top sales manager 2005-2007 -Manager Trainer/Product Knowledge Trainer -Senior Sales Manager
Education
Establishment: Georgian College
Degree: Emergency Services and Communications
Education Period: 02/09/2010 - 05/20/2010
Average Grade: 93%
Details: Completion Date 05/20/2010
Skills
-Customer Service -Strong note taking -Problem Solving -Management
Computer Skills: -Microsoft Word -Excel
Additional Information
Certifications or Licensures: First Aid and CPR - March 2010 WHIMIS- March 2010
Interests
I am a highly motivated individual that is involved in multiple sports such as soccer, hockey and baseball.
I take pride in obtaining a healthy life style for both myself and my family.