lamkin william
------------------------------------------------------------------------------------------------(C) 936-414-5290,
Objective
Application For Position of Technical Support
Andy Castillo a member of your technical support team (still in training) told me that Suddenlink may still be seeking an experienced customer service representative to work with your technical support team. The resume following will demonstrate my preparation for this position.
Work Experience
Sales Associate (07/15/2009 – Present)
Customer Service, Technical assistance experience. Product Knowledge i.e. (modems and computer equipment.)
Last Employer: Best Buy
Contact Person: Patrick Hadknot
Responsibilities: Customer Service, meeting store revenue goals, meeting department sales goals, Technical and product knowledge to customers. Recognizing customers unique needs, Keeping Inventory levels to expectation.
Accomplishments: Promoted from Part-time to Full-time status. Won MVP for Best Buy Tyler store on 8-09. One of the leading sales associates in services and protection plans.
Education
Establishment: Tyler Junior College
Degree: Nursing/Emergency Medicine
Speciality: EMT
Average Grade: 90.0
Details: Received a EMT (emergency medical tech.) Cert of completion by Chris Gray at Tyler Junior College. Still attending school pursuing a nursing degree.
Skills
Hard working, dedicated and committed
Computer Skills: Experienced with computers as well as latest technologies on the consumer market.
Additional Information
Navy Veteran.
Certifications or Licensures: Emergency Medical Tech.
Interests
Enjoy spending time with my 4 year old daughter. As well as racing cars as a hobby. Building computers as well as playing computer games and surfing the internet. Reading books as well as running and swimming.