lisa malkin
------------------------------------------------------------------------------------------------(C) 717-419-7957,
Objective
I am looking for a profesional partnership with a company in the health care field, with a position that will benefit from my business skills as well as my commitment to customer service. I am seeking a position requiring excellent mangement skills in an office enviorment. The position should require a variety of tasks, including office management, customer service, and knowledge of the health care field.
Work Experience
Client Relations specialist/ veterinary technition (09/03/2010 – Present)
Employed for the past 7 years as a veterinary technician in a small animal hospital. Experience in all phases of small animal practice ie: surgical, dental, and emergency nursing. Current position is as client relations specialist. Skill include all aspects of office management, scheduling for patients as well as staff scheduling.
Last Employer: Animal Hospital of Willow Street
Contact Person: Dr Stephen Young 717-464-4755
Responsibilities: Scheduling for all office and technical staff, all receptionist duties, accounts receivable, maintaining medical records, and client relations.
owner/ manager (08/20/2002 – 01/31/2007)
owned and operated a campground, tubing and haunted attraction business.
Last Employer: Sickman's Mill Campground and Haunted Attraction
Contact Person: self employeed
Responsibilities: management and scheduling of a staff of up to 60, all aspects of management including marketing, accounting, payroll and day to day operations of business. Including, campground, tubing business, corporate picnics, weddings, MayFaire and other events and Haunted house attraction
Accomplishments: Turned failing business into a profitable one in less than 2 years. Established an annual event, the PA MayFaire, which continues to this day.
Oncology Technition (12/20/1999 – 08/01/2002)
Worked at the largest privately owned veterinary hospital in the country. Specialized in Oncology and Radiation treatments.
Last Employer: Red Bank Animal Hospital
Contact Person: 732-747-3636
Responsibilities: Chemotherapy treatments and anesthesia for the radiation treatment department. Also covered for Emergency department as needed.
Accomplishments: Made a successful transition from human to veterinary medicine.
House manager (09/01/1997 – 12/15/1999)
I worked as the House Manager for St Clare's Home for Children a division of The AIDS Resource Foundation. It was a group home for medically fragile and HIV+ children ages birth to 12 years old.
Last Employer: AIDS Resource Foundation
Contact Person: Dr Terry Zealand 973-643-0400
Responsibilities: Overseeing daily operations of a group home, acting as leasion between social service agencies and director of organization. Scheduling of staff, and coordination of volunteers, media and marketing duties, bookeeping and maintenance of home
Education
Establishment: Assets Small Business Management Program
Education Period: 11/30/-1 - 11/30/-1
Speciality: Certificate
Details: Successful completion of Small Business management Program of Assets of Lancaster in 2006
Establishment: Mercer County School of Nursing
Degree: nursing
Education Period: 08/01/1983 - 12/10/1985
Average Grade: 3.95 gpa
Skills
I have an education in nursing and experience in management. I have gained knowledge in marketing and customer relations. I have the expereince and confidence to work independently as wellas be a team player.
Computer Skills: Proficient in several different office software programs as well as Microsoft word, works, adobe, accounting software etc.