lisa yurcich
------------------------------------------------------------------------------------------------(H) 289 347 5029 (home), (C) 289 228 7302 (cell),
Objective
To obtain a responsible position as a housekeeper.
Work Experience
Housekeeper
Attend training seminars to perfect housekeeping techniques and procedures Attend periodic staff meetings with other department heads to discuss company policies and patrons' complaints, and to make recommendations to improve service and ensure more efficient operation. Grate knowledge of proper use and storage of cleaning chemicals.
Last Employer: Best Western Rose City Suites
Contact Person: Anne Guillemette 905 732 0922
Responsibilities: Responsible to maintain the housekeeping daily activities. Vacuum all rooms including behind furniture clean carper, dusts and cleaning bathrooms. Maintained list of vacancy rooms ready to clean. Ensured clean uniforms and maintain positive working relationships to the guests. Ensured standards of guest rooms Solved guest problems to exceed customer expectations. Communicated effectively with all hotel departments for all guests.
Accomplishments: Completed I-Care program provided by employer to ensure effective and proffessional guest relationships Member of the hotel social committee providing fundraising for community and staff events Participate in the Health andf Safety walkarounds to create a safe workplace for co-workers and guests
Skills
Excellent interpersonal and customer service skills. Function well in high stress atmosphere. Proficient in handling the situations and queries. In-depth knowledge of the material, equipments and processes utilized in cleaning and housekeeping. Can lift up to 28 pounds of load. Follows orders and works diligently on my own to execute orders given
Interests
My interests include photography, dressmaking and camping.