Edwaleena Loveless
------------------------------------------------------------------------------------------------(H) 501-269-3449, (C) 850-686-7462,
Objective
Seeking a position in which my organization, and customer service skills will better your company.
Work Experience
Store Manager (04/03/2006 – 01/26/2007)
Last Employer: The Discount center
Contact Person: Danny Goodman/501-882-7420
Responsibilities: In this managing position I performed such duties as, opening and closing of store, supervised all employees, assisted in hiring of employees, ordering of merchandise, store layout, performing deposits and running the cash register.
Secretary/Customer Service Rep (10/20/2003 – 01/16/2006)
Last Employer: State Farm Insurance
Contact Person: Fred West/ 501-982-1596
Responsibilities: I started my time with this office as their front desk secretary. I greeted customers, answered multi-line phones, received payments, set up appointments, and mailed correspondences. After one year I moved on to customer service and obtain my property and casualty license. During that time I received my own office where I, performed policy changes, policy quotes and writing of policies. I also set my main focus on ensuring the financial and insurance needs of my customers, handling reviews, updates and claims.
Customer service Specialist (05/05/2003 – 10/17/2003)
Last Employer: Big Lots
Contact Person: 501-985-6401
Responsibilities: I started my position at Big Lots setting up for their grad opening, painting shelves, unloading of trucks, stocking and setting up displays. By the opening of the store I was promoted to front end CSS. I handled change drawers of all cashiers, scheduled lunches and breaks, handled returns and markdowns and monitored all customers entering and exiting the store.
Education
Establishment: Foothils VoTech
Degree: GED
Education Period: 11/15/1999 - 12/07/1999
Skills
I am skilled in variouse office duties including usage of multi-line phone systems, filing, maintaining schedules,and performing tasked asked of me in an organized and time efficient manner. I also can maintain a professional appearance and phone manner, for greeting customers, making appointments, and customer service related duties.