Michael West
------------------------------------------------------------------------------------------------(C) 480-650-9195,
Objective
- Successful,proven leader with ability to direct operations of a multi-million dollar,high volume facility.
- Strong human resource/human skills. Create a successful team environment resulting in employee satisfaction and higher productivity.
- Develop new ways to reduce cost and increase efficiency.
- Initiate profitable relationships with customers,vendors, and insurance companies.
Work Experience
Collision Director (05/10/2010 – Present)
- Increase sales and valume for a new location. - Create new processes and systems for repid repairs and CSI. - Control all expenses and all day to day operations of a stand alone facility.
Last Employer: Power Collision
Body Shop Manager (11/09/2009 – 05/07/2010)
- Create a relationship with our customers and continue to grow our client base. - Oversee all Insurance Direct Repair contracts, to ensure 100% satisfaction. - Track all expenses to guarantee accuracy and to ensure cost effectiveness.
Last Employer: Chapman Chevrolet
Collision Director (04/06/2004 – 11/02/2009)
- Supervise a high volume collision center with over 50 employees. - Create a relationship with our customers and continue to grow our client base. - Oversee all Insurance Direct Repair contracts, to ensure 100% satisfaction. - Create a high impact marketing plan to bring in more insurance companies,accounts,and customers.
Last Employer: Van Collision Center
Body Shop Manager (01/07/2002 – 04/02/2004)
- Manage over 25 employees. - Oversee all day to day operations of a large collision center. - Grow the clientele base to ensure profitable business.
Last Employer: Courtesy Chevrolet
Body Shop Assistant Manager (03/11/1996 – 01/14/2002)
- Oversee shop productiion. - Perform all task and duties delegated by management. - Create team environment to ensure emplyee loyalty.
Last Employer: Earnhardts Dodge
Education
Establishment: Westwood High School
Degree: General
Education Period: 08/05/1985 - 06/13/1989
Skills
- I-CAR - State Farm auto estimator school - G.M. Mark of Excellence - Dale Carnegie
Computer Skills: - Excel - Word -Pathways
Additional Information
- Whole sale parts manager at 18 - Youngest rural estimator for state Farm insurance company.
Honors: Two time national CSI winner fro Allstate
Interests
-Enjoy camping,hunting and being outdoors.
- Enjoy sports
- Love spending time with family.