William Ledbetter
------------------------------------------------------------------------------------------------(C) 2258064457,
Objective
I am currently seeking employment from an employer in which I can utilize my past work experience and current education to help contribute to the bottom line of profitability and help build a personal relationship that promotes team work and a positive work environment. I wish to advance my career as a professional and as an individual. I have 5 years of management experience and I believe that I can be asset to any company.
Work Experience
Waiter/Bartender/Trainer (06/15/2004 – 06/11/2006)
In general, Servers and Bartenders must take food and beverage orders from guest and perform all delegated tasks as directed by the management and make sure that all the company?????s operational guidelines are upheld.
Last Employer: Chilis Bar and Grill
Responsibilities: To take food and beverage orders and must enter all orders as quickly as possible while maintaining the proper sequence. Servers must also serve ordered food and beverages in their section while coordinating with the kitchen to make sure that service is on time and the quality of the food is according to the company?????s standard.
Accomplishments: Chili's Bar and Server national trainer. Helped train and open new store in Thibodaux. Key Team member.
Group Sales Director (02/25/2009 – 10/09/2009)
I learned how to establish sales quotas and how to direct my team to not only reach that goal and but how to surpass it.
Last Employer: Xtreme Water Vac's (RainBow Vacuum)
Responsibilities: In charge of all sales activities, departments and personnel involved in Sales and Marketing for the Company. Provides leadership in the day-to-day operations of the sales department, while maintaining focus on the company?????s strategic goals. Reports to the President/Owner. Analyze sales statistics to determine business growth potential. Establishes performance goals for all sales department employees, and monitors performance on a continual basis. Oversees all hiring, training and firing of personnel. Seeks and targets new customers and new sales opportunities, initiates action plans to approach and secure new business for the Company.
Accomplishments: Received awards for "Top Recruiter", "Top in Sales", and "Top in Leads".
Food and Beverage Supervisor (10/14/2009 – Present)
Worked directly with the G.M. and Food and Beverage Manager to effectively manage a department of 25-30 employees.
Last Employer: Amelia Belle Casino
Contact Person: Cornellius Norwood/ 985-631-1777
Responsibilities: Participated in the recruitment, selection, and training of staff. Supervise and schedule food and beverage staff. Ensure customer satisfaction . Resolve customer complaints, as well as internal conflict amongst staff. Order and maintain inventory control costs. Maintain and supervise to ensure that all staff is in compliance with company policy.
Accomplishments: Employee labor is at an alltime low. I did not receive a write up or PVR(Audit) since time of employment.
Education
Establishment: Nicholls State University
Degree: Bachelor of Art's and Science's
Speciality: Government and Criminal Justice
Average Grade: 3.0
Details: Current Graduation date is May 14th, 2011.
Skills
I have 5 years of experience of different types of management. I have learned how to effectively maintain a shift while increasing profits and keeping expenses to a minimum. With my experience in different management opportunities I believe that I can be a key employee to any company.
Computer Skills: 50 WPM.
Additional Information
Member of 2004-2007 Nicholls State University Lacrosse Team.
Honors: 2004 Member of Tau Kappa Epsilon 2005 Nicholls State Dean's List.