DeNae Binstock
------------------------------------------------------------------------------------------------(H) 701-664-2239, (C) 701-641-8862,
Objective
Seeking position with excellent communication, problem solving skills in an office providing various tasks.
Work Experience
Manager of Deli (05/25/2009 – Present)
Oversee employees and providing excellent customer service in the retail food services field.
Last Employer: Tioga Food Pride
Contact Person: Eddie Valles/701-421-6481
Responsibilities: Responsible for overseeing employees to make Hot Stuff Pizza products. Produce Deli product for sale in local grocery store.
Accomplishments: When I took over the department sales were approximately $1500 in a weeks time. Through reorganization I provide a steady weekly increase to over $5000 per week. I have regained the customers that were lost in the past through my customer service skills.
Customer Service Representative (05/29/2001 – 01/29/2010)
Provided the excellent phone skills needed, problem solving issues in a timely manner.
Last Employer: Medical Arts Press
Contact Person: N/A
Accomplishments: Started in the sales department, moving to the outbound call department and transferring to the Customer Service Department to have a well rounded idea from beginning to end of our clients. This helped me to provide the excellent customer service to our clients.
Skills
Flexible, responsible, team player, easy learner and willing to go the extra mile. Dedicated to providing what is needed to get the job done. Self motivated and able to multi task.
Computer Skills: Basic computer skills. Basic software but able to learn quickly. Outlook, Internet, am getting training on Excel as I havent needed it for along time.
Foreign Language Skills: N/A
Additional Information
I worked for a large travel agency and did customers service training for associates and orientation training for Rosenbluth International for 13 years. Was able to work multiple softwares for each system. The company is now closed. Love to work with people on a one on one or team.
Interests
My interests include reading, quilting, fishing, hunting, NASCAR, going to local races and going to music concerts. I love children and the elderly and help anyone in need.